A Texas man’s routine visit to a Take 5 Oil Change location turned into a potential safety crisis when he found an oil-soaked rag lodged in his brake system, raising concerns about the rapid-service business model and the importance of thorough vehicle inspections.
A Troubling Discovery
TikTok creator James (@cjames_tx702) shared a video of his alarming discovery, which has garnered over 15,900 views. The incident occurred after he noticed his vehicle wasn’s performing correctly after an oil change—experiencing unusual noises and reduced brake performance. At a gas station, he found an oil-soaked rag between his brake rotor and brake pads.
“Take 5 [expletive] Oil Changes. You better count your days,” he stated in the video.
The Potential Dangers
The presence of a rag in the brake system poses a serious safety hazard. Brake systems operate under extreme heat and pressure, and foreign objects can compromise the friction between brake pads and rotors, which is crucial for stopping power. Brake components can reach temperatures as high as 700°F during braking, potentially leading to brake fade, overheating, and even a fire hazard. The oil-soaked rag could reduce braking efficiency, cause overheating, and create a fire risk. Brake fluid, though moderately flammable, can also ignite at high temperatures.
Timeline and Responsibility
Further investigation revealed the rag likely originated from a hospital cleaning supply company, Cintas, highlighting the potential use of inappropriate materials during the oil change service. The area manager of the Take 5 location confirmed that similar rags had been introduced that same day, suggesting the rag was inadvertently left behind during the oil change procedure.
Take 5’s Response
James confronted the issue with management, with the area manager responding professionally and acknowledging the potential severity of the situation. However, the store manager appeared unconcerned, failing to recognize the seriousness of the potential consequences.
Community Concerns and Shared Experiences
James’ experience resonated with many viewers who shared similar negative experiences with Take 5 and other quick-lube chains. Numerous comments detailed instances of tools left in engine bays, improperly tightened drain plugs, and other oversights. This collective feedback points to broader concerns about the speed-focused quick-lube industry.
Several commenters highlighted:
- High costs associated with these incidents, some reaching $5,000.
- Damage stemming from forgetting to replace parts, such as radiator caps.
- Problems impacting various locations across Texas and beyond.
Alternatives and Recommendations
Many viewers advocated for self-service or recommended alternative repair shops known for more thorough service, such as Pfast Lube and independent shops.
The Wider Context: Concerns About the Quick-Lube Industry
This incident underscores broader concerns about the quick-lube industry’s focus on speed and volume, sometimes at the expense of attention to detail. The business model prioritizes rapidly turning vehicles in and out of service bays. Automotive industry sources suggest that many quick-lube technicians have limited automotive experience, potentially leading to mistakes like stripped drain plugs and blown engines.
“The quick-lube model encourages shortcuts and increases the risk of overlooked problems.”
Importance of Inspection and Vigilance
James’ experience serves as a stark reminder for vehicle owners to meticulously inspect their cars after any service work and to research service providers carefully. Even routine maintenance can become dangerous when proper procedures aren’t followed.
Motor1 reached out to James and Take 5 for comment. We’re updating this article with further information as it becomes available.
